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Thank you for taking the time to visit us. We hope you find the information on this website useful, but please do call us to discuss your personal concerns. You may simply have a feeling that something doesn’t 'sit right’ about the financial advice you have been given, but you are not sure what or why.

Resolute Claims Partnership is a claims management company that wants to break the ‘ambulance chasing’ and ‘nuisance PPI calls’ reputation of the market through our empathic treatment of clients, backed by decades of experience, knowledge and expertise in financial services. It may reassure you to know we have never dealt with PPI claims! Resolute currently supports hundreds of clients pursuing over £100 million in compensation from failed investment schemes, bad advice or lack of provider oversight.

We understand just how daunting it can feel to get started with making a complaint or a claim and we are here to help.  We will provide clarity – we can tell you whether we think you have a valid claim and you decide how you want to move forward from there.

Our expert team know the questions to ask to get to the heart of the matter.  With the benefit of years of experience in the industry, we can cut through the jargon, explain what might have gone wrong and what actions you can take now.  Our team understands how it feels when you think someone has been negligent or mis-advised you, and the serious consequences and pressures that can come along with that.  We have the experience to deal with these situations – please read “Ian’s story”* for his personal journey through his own similar challenge. *Ian Hayes – Managing Director and founder of Resolute Claims Partnership.

If you would like to have a no obligation conversation or want to try and get a better understanding of your own position, please get in touch - the Resolute Claims team are here to listen and to answer your questions.

We are Resolute: purposeful, determined, unwavering.


Take that first step and …


“Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.”

Winston Churchill

Fields marked with an asterisk * are mandatory

Do I Have A Claim?

Please click on one of the shields below for more information about mis-selling in relation to a specific type product such as an investment or pension. Alternatively, you can simply pick up the phone and speak to one of the Resolute team – 0800 9 20 20 50.


Mis-Sold an Investment


Mis-Sold a Pension


Mis-Sold Tax Planning


Mis-Sold a Mortgage

How We Have Helped People Just Like You

Our Promise to You

We fight for what is right for our clients and will leave no stone unturned in the battle for restitution. We promise the following:

We want your claim to be successful. Resolute clients benefit from a team that has direct experience across numerous senior roles in the financial services industry. Our in depth knowledge provides us with a unique insight into financial claims that cannot be obtained from research alone. We not only have the knowledge required to understand the complexities of a claim, but also the motivations and potential ‘defence’ strategies of other parties involved. This means we are able to form the persuasive and detailed arguments required to structure a successful claim.

We know how challenging it can be to win a claim and we will not simply give up at the first hurdle. It takes, knowledge, preparation, determination and patience to obtain justice for our clients.

Resolute do not use call centres and you can pick up the phone at any point throughout the process to speak directly to the people responsible for your claim. Our approach is not to simply ‘file’ a claim and wait for a response, we are here to provide whatever support you require through the process. We will keep you up to date and give you straight-forward answers to any questions you might have.

We care about our clients, we fight for our clients and we are resolute! From first-hand experience we understand how it feels to be in your situation and we want to ensure that those responsible are held accountable for any wrong-doing.

Above all we want to be trusted and valued by our clients and for you to know that we hold your best interests at the forefront of what we do. After all is done, we want our clients to feel that we have done our best for them and be confident in recommending us to their families or friends.

We want to have a positive impact on our clients lives and the claims management sector in general. For far too long there has been a stigma surrounding claims management companies and we want to change that by offering a valuable and empathetic service to our clients.

“Nobody can go back and start a new beginning, but anyone can start today and make a new ending”

- Maria Robinson.

How Our Partnership Will Work

You have been let down by the people that you placed trust in to look after your finances. We know from personal experience that this is a stressful situation and you may be tempted to simply ignore the problem and forget what has happened. Please don’t. As your partner we are here to take away the stress and support you through the claims process to get you the compensation you deserve.

It is important to note that you do not need to have maintained detailed records of your claim or kept all of the documentation or email correspondence. In fact, few clients will have all of the relevant paperwork, but this can usually be obtained from the business or organisation you are claiming against.

If you are looking for something different in a claims management company Resolute would welcome the opportunity to discuss how we can help you - please fill in your contact details on our Call Back Form above and one of our friendly team will call you for a chat. Or, for different ways to get in touch please on the ‘Contact Us’ button below.

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Resolute Claims Partnership is a limited company registered in England and Wales (Company Number 07515886). Registered Office: Oyster Hill, Forge Clay Lane, Headley, Epsom, Surrey, United Kingdom, KT18 6JX.

Resolute Claims Partnership is regulated and authorised by the Financial Conduct Authority in respect of regulated claims management activities.

Firm Reference Number 831274; our registration is recorded on the FCA website